Recall

Privacy Policy

Last Updated: March 8, 2026

At Recall.bio, your privacy is our priority. We are committed to protecting your personal data and ensuring your memories remain secure.

1. Information We Collect

We collect information you provide directly to us when you create an account (name, email), answer daily prompts (text, audio, images), update your profile, and designate legacy heirs (their names and emails). We also automatically collect some usage data and device information when you access our service.

2. How We Use Your Information

We use your information to provide, maintain, and improve our Service. This includes saving your memories, processing audio transcriptions, authenticating your account, and sending legacy invitations to your designated heirs when you choose to do so.

3. Data Storage and Security

Your memories are encrypted at rest and in transit. We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. You are the only one who controls who has access to your legacy.

4. Data Retention

We keep your personal information and memories for as long as your account is active. If you choose to delete your account, or specific memories, they will be permanently removed from our active databases, though some data may remain in secure backups for a limited time.

5. Third-Party Services

We do not sell your personal data. We may share information with trusted third-party service providers (such as hosting or database providers like Supabase, or AI transcription services) strictly for the purpose of operating our Service. These providers are bound by strict confidentiality agreements.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information, primarily to keep you logged in and understand how users interact with our platform to improve the experience.

7. Your Rights

You have the right to access, update, or delete your personal information and memories at any time through your account settings. You can also request a full export of your data. If you wish to exercise these rights and need assistance, please contact us.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@recall.bio.